Privacy Policy for Hero Boxing
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or contact us for customer support.
By using our website or making a purchase, you agree to the terms outlined in this policy. Please read it carefully to understand how we handle your data.
Information We Collect
When you interact with our website or purchase boxing equipment, we collect the following information:
- Personal Information: Your name, email address, phone number, and billing and shipping addresses.
- Payment Information: Payment details such as credit/debit card information or PayPal account details, processed securely through third-party payment providers.
- Order Information: Details of the boxing equipment you purchase from Hero Boxing.
How We Use Your Information
We use the information collected for the following purposes:
- Order Processing: To confirm, process, and deliver your orders, including managing payments.
- Customer Support: To respond to inquiries, requests, or issues you may have with your order.
- Marketing Communications: If you opt in, we may send updates on new boxing products, special offers, or promotional campaigns. You can opt out anytime.
- Product Exchanges: To process exchange requests and ensure you receive the correct equipment.
- Website Improvement: To analyse user behavior on our site and improve its functionality, design, and overall shopping experience.
Protecting Your Information
At Hero Boxing, we prioritise the security of your personal information. The following measures are in place:
- Secure Payment Processing: Payments are handled by third-party gateways adhering to industry security standards.
- Data Encryption: Sensitive information, including payment details, is encrypted using SSL technology during transmission.
- Restricted Access: Personal data is stored on secure servers, with access limited to authorised personnel only.
While we strive to protect your information, no online transmission is entirely secure. We take reasonable precautions but cannot guarantee absolute security.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share it in the following instances:
- Service Providers: Trusted third-party partners who assist with order fulfillment, payment processing, website management, and marketing. These partners are bound to use your information solely for specified purposes and protect it.
- Legal Compliance: We may disclose your information if required by law or to protect our rights or cooperate with law enforcement.
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and provide personalised content. Cookies help us understand how you use our website and remember your preferences. For more details, refer to our Cookie Policy.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements. Once no longer needed, your data will be securely deleted or anonymised.
Third-Party Links
Our website may link to third-party sites for additional resources or information. These sites operate under their own privacy policies. We encourage you to review their policies before providing your information, as we are not responsible for their practices.
Changes to This Privacy Policy
Hero Boxing reserves the right to update this policy at any time. Changes will be posted on this page and take effect immediately upon posting. We recommend checking this policy periodically to stay informed about how we protect your data.
Contact Us
If you have questions, concerns, or wish to exercise your rights regarding this Privacy Policy, please contact us:
Email: info@heroboxing.co.uk
Phone: Â +44 7548 030000
Address: Unit 1, 1891 Pershore Road, Cotteridge, Birmingham B30 3DJ, United Kingdom
